MEDAN | INDATANEWS.COM ~ The City of Medan has once again achieved a significant milestone at the national level. At the National Governance Award 2026, Medan was honored with the Excellent City in Digital Public Service Transformation title.
Medan Mayor Rico Waas personally received the award on Friday, April 24, 2026, in Jakarta. The recognition further cements Medan's position as one of Indonesia's leading cities in advancing smart city initiatives.
Digital Transformation Drives Success
Read Also: FJPI North Sumatra Celebrates Kartini Day with ‘Cerdas Ceria’ Quiz The city administration's success in implementing digital services has been identified as a key factor behind the award. Various innovations introduced by the local government have significantly improved the quality of public services—making them faster, more accessible, and more efficient for residents.
Rico Waas emphasized that the achievement was the result of collective efforts across all levels of the city administration. According to him, digitalization is not merely about adopting technology, but about simplifying access to services for the public.
"This award reflects the collective work of the entire city administration. Digitalization is not just about technology, but about making services more accessible to the people," said Rico Waas, accompanied by Head of Medan's Communication and Information Office, Arrahmaan Pane.
IMPROVING PUBLIC SERVICES: Mayor Rico Waas emphasizes that digitalization aims to improve public access to services and promote sustainable innovation within the Medan city administration. (PHOTO: Documentation of Medan Communication and Information Office)
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Rico Waas further stated that the award highlights Medan's strong commitment to delivering modern, inclusive, and citizen-oriented services. He also underscored the importance of sustaining innovation efforts.
He cautioned against complacency, urging the administration to continue strengthening transparent and accountable governance through the use of digital technology.
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The mayor expressed hope that the recognition would motivate all city officials to keep pushing forward with innovation. His long-term vision is to position Medan as a model city for digital transformation across Indonesia.
"We hope this achievement will inspire us to continue innovating and make Medan a benchmark for digital transformation in Indonesia," he said. (IDNC)
REPORTER: Darmailawati | EDITOR: Fik Sagala
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