DELI SERDANG | INDATANEWS.COM ~ Starting April 2026, the Deli Serdang Regency government will consolidate all public services from various local government offices into the Mal Pelayanan Publik (MPP). The move aims to simplify access for residents while improving efficiency and oversight.
Regent
Asri Ludin Tambunan confirmed that services previously scattered across multiple offices are now officially centralized at the MPP.
Read Also: Deli Serdang Deputy Regent Stresses Tolerance at Panguni Uthiram Celebration "From this April, all services are available in one place. Residents only need to visit a single location to handle various administrative matters," he said after inspecting the MPP with Deputy Regent Lom Lom Suwondo, the Head of BNN, and the Head of Civil and Administrative Affairs of Deli Serdang.
CENTRALIZED PUBLIC SERVICES: Regent
Asri Ludin Tambunan emphasizes the consolidation of all
public services at the MPP starting April 2026 to make it easier for residents.
(PHOTO: Edi Saputra)
Read Also: RSUD Bangun Purba Performs First Successful Caesarean Section Asri Ludin added that the cross-agency centralization makes processes faster, easier, and more transparent.
"With all services in one location, monitoring is more effective. Residents can access faster, better, and transparent services without illegal fees," he emphasized.
Read Also: Deli Serdang Prepares 562 Hajj Pilgrims with Tepung Tawar Ceremony Evaluation and Optimization of PATEN KALI ServicesAsri Ludin highlighted that the MPP provides a practical solution for residents seeking high-quality public services, especially for licensing and administrative matters.
Read Also: Deli Serdang Regent Visits SDN 108076: Renovation and Additional Teachers Approved "By the second day of operation, everything is running smoothly. Moving forward, we will continue to evaluate services to make them even more optimal and convenient for the public," he added.
READY TO SERVE: Public service officers are ready to assist residents at the MPP from April 2026, ensuring faster, easier, and transparent services. (PHOTO: Edi Saputra)
Read Also: Percut Village Set as Model for Stunting Intervention and Slum Development in Deli Serdang The PATEN KALI services in 22 sub-districts remain operational and are regularly evaluated. Printing machines installed at district offices accelerate administrative processes, such as ID card applications in Tanjung Morawa, which previously took five days and now take only a few hours.
"Processing ID cards in Tanjung Morawa used to take five days. With the new printing machines, it now takes less than a day," Asri Ludin explained.
Read Also: Deli Serdang Regent Appoints 73 Officials, Rotates Several Subdistrict Heads He aims to expand the PATEN KALI service to 380 villages by 2029, ensuring more equitable and efficient public services throughout Deli Serdang.
ID CARD SERVICES: Residents apply for ID cards in Tanjung Morawa. The process, which used to take five days, is now completed in just a few hours. (PHOTO: Edi Saputra)
Read Also: Deli Serdang Launches Renovation Program for Homes in Paya Itik Positive Impact on ResidentsCentralized public services mean residents no longer need to visit multiple offices for administrative matters. From licensing to civil services, everything can now be completed in a single location. The system also enhances internal oversight, reducing the risk of illegal fees. (IDNC)
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Edi Saputra | EDITOR:
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